Taking Care of the Details

Meet Emily Dusky, Sales Manager for the Emerald Event Center Meet Emily Dusky, Sales Manager at the Residence Inn and the Emerald Event Center. Emily began her career here in February of 2017 as Sales Coordinator and was quickly promoted. Now that she is Sales Manager, she is more intimately …

Taking Care of the Details

Meet Shannon Besenfelder, Catering Sales Manager for the Emerald Event Center. In working with her numerous clients, Shannon brings over 11 years of hospitality experience. She specializes in both the logistics and space of an event but also selling and working with clients. “It’s the best of both worlds,” said …

Taking Care of the Details

Meet Mindy Naylor, Banquet Manager The Emerald Event Center is known for fabulous and detailed events, weddings, fundraisers and meetings. One face you will generally see for all of them is that of Mindy Naylor, the Emerald Event Center’s Banquet Manager. She can be found hustling before most events making …

At your service…

Meet Craft Bar Bartender Sally Keating Sally has been working in the food and beverage industry for 35 years. Many remember her as the friendly face behind the bar and the great food at Sally’s West Shore Pub in Avon Lake, a well-regarded business she owned and operated. In her …

At Your Service…Director of Sales, Kelly Arthur

Kelly Arthur, new Director of Sales for the Residence Inn/Emerald Event Center, is a native northeast Ohioan as she was born and raised in Olmsted Falls, Ohio. Growing up she grew to love the hospitality industry from her parent’s restaurant Grum’s Sub Shoppe located on Coventry Road in Cleveland Heights. This experience working …

Chef Bernie Berhent – The Face Behind the Flavor and Flair

If you’ve been to any of Emerald signature events, a wedding, business conference or a Workday Wednesday lunch you know why we’re well-known for our fresh flavors and dining flair. Executive Chef Bernie Berhent is the face behind the flavor. With training at Johnson & Wales College in Providence, Rhode …

Oh What a First Year!

It’s been an exciting first year for the Residence Inn and The Emerald Event Center. Management and staff have brought the hotel and event center to life with passion, creativity and a love of community. Leading the Way New to the hotel and event center is General Manager Rex Engle. …